- What types of departmentalization are being
used? Explain your choices. (Hint: In addition to
information in the case, you might want to look at the
complete list and description of corporate executives
on the company’s Web site.)
- What examples of the six organizational structural
elements do you see discussed in the case? Describe.
- Considering the expense associated with having
more managers, what are some reasons why you
think Starbucks decided to decrease the number of
stores each district manager was responsible for, thus
increasing the number of managers needed? Other
than the expense, can you think of any disadvantages
to this decision?
- Starbucks has said its goal is to open 1,200 new stores
globally. In addition, the company has set a financial
goal of attaining total net revenue growth of 10 to
13 percent and earnings per share growth between
15 to 20 percent. How will the organizing function
contribute to the accomplishment of these goals?
- Evaluate Starbucks’ training efforts. What types of
training are available? What other type(s) of training
might be necessary? Explain your choices.
- Pretend that you’re a local Starbucks’ store manager.
You have three new hourly partners (baristas) joining
your team. Describe the orientation you would
provide these new hires.