Were there organizational maturity issues that contributed to the likelihood of, or affected the effectiveness of the response to the incident?
What policy failures/gaps may have led to the incident? What can be done to prevent a recurrence? (note: is it preventable?) What is the impact, short and long term to : Customers Employees The public Stockholders/Stakeholders? Is this impact financial, reputational/trust, inconvenience? What is the likely cost in $? What (if anything) went wrong during the … Read more