- Marilyn asks, “If I work hard, will I get the job done?” She is illustrating which aspect of expectancy theory?
| 2. | 3. | performance to outcome expectancy |
| 4. | 5. | valence |
| 6. | 7. | behavior modification |
| 8. | 9. | effort to performance expectancy |
Question 2
- The emotionally intelligent leader recognizes that:
| 2. | 3. | emotions have no legitimate role in the workplace. |
| 4. | 5. | emotions are for losers, facts are for winners. |
| 6. | 7. | emotions such as optimism and pessimism are contagious. |
| 8. | 9. | he or she is better of staying home on a bad day. |
Question 3
According to research, superb leaders all have one trait in common:
superb spatial intelligence.
superb emotional intelligence.
a below-average tolerance for risk taking.
average imagination and creativity.
Question 4
An important reason that employee recognition programs are often effective is that:
most workers are greedy.
most workers feel they do not receive enough recognition.
collecting company souvenirs is a popular hobby.
the need for economic security and safety is strong.
Question 5
Leadership in the workplace is mostly concerned with:
controlling and giving orders.
influencing and persuading others.
taking care of business transactions.
disciplining group members.
Question 6
Trusting the company and the manager will have the strongest impact on which component of expectancy theory?
effort to performance expectancy
performance to outcome expectancy
valence
employee initiative
Question 7
To use negative reinforcement to motivate José, an office temporary, his manager could do all of the following except:
put José on probation if he performs poorly.
ignore most of José’s actions.
give José a “worst employee of the month” award.
promise to give José a permanent job if he performs well.
Question 8
The motivational principle of WIIFM means that people are motivated by:
concern for the welfare of others.
self interest.
a need to avoid pain.
a spirit of excitement and adventure.
Question 9
Expectancy theory is based on the belief that people:
want to maximize gain and minimize loss.
bet on the outcomes of a situation.
strive to receive bigger rewards than others.
are willing to endure pain to receive the right reward.
Question 10
A distinguishing characteristic of charismatic leaders is that they:
guide others toward great heights of achievement.
hug group members rather than shake their hands.
turn leadership responsibility over to the group.
are open to criticism.
Question 11
Describe emotional intelligence. Why does a leader need good emotional intelligence? Shouldn’t a leader be a take-charge person focused on obtaining results like making money or winning ball games? Give an example of a leader you have experienced that had good emotional intelligence.
Your response should be at least 200 words in length. Reference one credible source. APA style
Question 12
Identify several factors that you think would be particularly effective in motivating managers and professionals. Explain your reasoning.
Your response should be at least 200 words in length. Reference one credible source. APA style