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- Based on what you know of this unit, which scheduling models should be considered for planning purposes? Discuss the pros and cons of shift patterns and schedules for this particular unit, and provide a rationale for your recommendations.
- What barriers or challenges should be considered when implementing any changes in staff scheduling?
- Describe two performance measures (for example, involving staff, patients, or quality outcomes) that should be monitored to help determine if any scheduling changes have been positive, and explain why these measures are appropriate.
- In addition to changing the scheduling model, identify at least one other operations-related strategy that might help this unit address the challenges described in the scenario.
