A(n) ____________ is a network of activities that generate value by transforming inputs into outputs.
| business process | ||
| competitive strategy | ||
| linkage | ||
| information system |
4 points
Question 2
Which of the following factors determines the structure, features, and functions of an information system used in a company?
| The competitive strategy | ||
| The value of its brands | ||
| The size of the company | ||
| The technology used by competitors |
4 points
Question 3
According to Porter’s model of business activities, interactions across value chain activities are called ____________ .
| support activities | ||
| triggers | ||
| linkages | ||
| cross-functionalities |
4 points
Question 4
Which of the following is NOT a part of the five components of an information system for collaboration?
| Hardware | ||
| Software | ||
| Data | ||
| Procedures | ||
| People | ||
| Information |
4 points
Question 5
Which of the following is the most important trait that an effective collaborator should have?
| Avoiding unpopular ideas | ||
| Persuasive presentation skills | ||
| Willingness to enter into difficult conversations | ||
| Previous experience as a collaborator |
Question 6
Describe the process by which organizations develop their information systems.
Your response should be at least 200 words in length.
Question 7
Explain the differences between cooperation and collaboration, and then discuss the criteria for successful collaboration. Use examples as needed.
Your response should be at least 200 words in length.
Question 1
Which of the following refers to a small, portable storage device that can be used to back up data and to transfer it from one computer to another?
| Thumb drive | ||
| Projector | ||
| Mouse | ||
| Barcode scanner |
4 points
Question 2
Which of the following is an advantage to an organization if its BYOD policy offers wireless network to mobile devices?
| The organization can sniff employees’ mobile traffic. | ||
| Employees gain public access from any device, not just mobile devices. | ||
| The policy appears to be permissive without actually being so. | ||
| Employees resist turning over the management of their own hardware to the organization. |
4 points
Question 3
A ____________ is a small, lightweight, power-conserving, computing device that is capable of wireless access.
| PC | ||
| mainframe computer | ||
| server | ||
| mobile device |
4 points
Question 4
A database is required instead of a spreadsheet when ____________ .
| professionals need to keep a track of things | ||
| a user requires control over data | ||
| lists involve data with multiple themes | ||
| one or more users want to access the same data |
4 points
Question 5
Which of the following statements is true of closed source projects?
| Only users and developers are allowed to alter the source code in closed source projects. | ||
| Anyone can obtain the source code for a closed source project. | ||
| Only trusted programmers are allowed to make changes to a closed source project. | ||
| Programmers can alter the closed source code based on their interests and goals. |
4 points
Question 6
Explain what mobile devices are and why mobile systems are important. Give examples of mobile devices, and, if applicable, name a mobile device you use and why you use it.
Your response should be at least 200 words in length.
Question 7
Describe a DBMS and its functions. List, at minimum, three of the popular DBMS products and give a brief description of each.
Your response should be at least 200 words in length.
Question 1
A computer ____________ is a collection of computers that communicate with one another over transmission lines or wirelessly.
| database | ||
| application | ||
| network | ||
| server |
4 points
Question 2
Computers that reside in different geographic locations are connected using a(n) ____________ .
| WAN | ||
| LAN | ||
| URL | ||
| XML |
4 points
Question 3
Compared to in-house hosting, cloud-based hosting ____________ .
| provides better vision of disaster preparedness capabilities | ||
| minimizes the risk of investing in technology that will soon become obsolete | ||
| provides greater control over the location of data | ||
| requires a significant amount of capital |
4 points
Question 4
____________ is a suite of applications called modules, a database, and a set of inherent processes for consolidating business operations into a single, consistent, computing platform.
| Enterprise resource planning | ||
| Customer relationship management | ||
| Enterprise application integration | ||
| Business process reengineering |
4 points
Question 5
In cloud computing, resources are said to be “pooled” because organizations ____________ .
| use the public Internet to create the appearance of a private connection | ||
| use open source standards that enable users to modify a program’s source code | ||
| offer their services to each other free of charge, in a give-and-take arrangement | ||
| share the same physical hardware through virtualization |
4 points
Question 6
Explain what an information silo is and discuss the fundamental problems of information silos. Close the discussion by explaining how this problem can be remedied.
Your response should be at least 200 words in length.
40 points
Question 7
Explain what is meant by computer network and describe the various types of networks.
Your response should be at least 200 words in length.
Question 1
Which of the following statements is true of social CRM?
| Customers likely to generate the most business get the most attention from the organization. | ||
| All the customer relationship processes in social CRM are structured and controlled. | ||
| Each customer crafts his or her own relationship with the company. | ||
| Though relationships emerge from joint activity, companies control the customers. |
4 points
Question 2
____________ is the process of creating value from intellectual capital and sharing that knowledge with employees, managers, suppliers, customers, and others who need it.
| Intellectual property protection | ||
| Knowledge management | ||
| Business process reengineering | ||
| Repository management |
4 points
Question 3
____________ is the application of statistical techniques to find patterns and relationships among data for classification and prediction.
| Data optimization | ||
| Database normalization | ||
| Data mining | ||
| Data warehousing |
4 points
Question 4
Web 2.0 refers to Web-delivered services and content paid for by ____________ .
| SM sponsors | ||
| users | ||
| advertisers | ||
| investors |
4 points
Question 5
____________ is the process of obtaining, cleaning, organizing, relating, and cataloging source data.
| Data entry | ||
| Data acquisition | ||
| Data mining | ||
| Data encryption |
4 points
Question 6
What is knowledge management and what are its primary benefits?
Your response should be at least 200 words in length.
40 points
Question 7
Define social media and social media information systems. Name the three SMIS organizational roles.
Your response should be at least 200 words in length.
Question 1
Rapid application development, the unified process, extreme programming, and scrum have led to ____________ .
| the waterfall method | ||
| the swim-lane method | ||
| agile development | ||
| SDLC |
4 points
Question 2
A ____________ shows the tasks, dates, and dependencies for the tasks of a project.
| scatter plot | ||
| Gantt chart | ||
| Pareto chart | ||
| control chart |
4 points
Question 3
The first step in the system definition phase of the systems development life cycle (SDLC) is to ____________ .
| plan the project | ||
| conduct a feasibility study | ||
| determine the goals and scope | ||
| form the project team |
4 points
Question 4
Project teams create a ____________, which is a hierarchy of the tasks required to complete a project.
| critical path | ||
| work breakdown structure | ||
| scatter plot | ||
| control chart |
4 points
Question 5
The SDLC process follows a linear sequence from requirements to design to implementation. Therefore, the SDLC process is also known as the ____________ .
| waterfall method | ||
| swim-lane method | ||
| scrum process | ||
| agile development method |
4 points
Question 6
Discuss some of the key aspects to developing successful process and systems development projects.
Your response should be at least 200 words in length.
Question 7
What are the phases of the systems development life cycle (SDLC)?
Your response should be at least 200 words in length.
Question 1
The responsibilities of a ____________ include advising the chief information officer, executive group, and project managers on emerging technologies.
| technical writer | ||
| chief financial officer | ||
| system analyst | ||
| chief technology officer |
4 points
Question 2
____________ is the process of hiring another organization to perform a service.
| Merging | ||
| Outsourcing | ||
| Headhunting | ||
| Diversifying |
4 points
Question 3
In the IS department, the ____________ group manages the process of creating new information systems as well as maintaining existing information systems.
| operations | ||
| technology | ||
| development | ||
| outsourcing relations |
4 points
Question 4
A ____________ works with users to determine system requirements, designs and develops job descriptions and procedures, and helps determine test plans.
| system analyst | ||
| business analyst | ||
| user support representative | ||
| systems auditor |
4 points
Question 5
Every IS user has a right to a secure computing environment. This means that:
| The organization should protect his/her computer and its files | ||
| The user should solely be in charge of protecting the organization’s computers and files | ||
| The user should inform the IS about software upgrades | ||
| The user will never face a network problem |
4 points
Question 6
Describe the major functions of the IS department.
Your response should be at least 200 words in length.
Question 7
Explain what is meant by outsourcing. Explain the management advantages of outsourcing.
Your response should be at least 200 words in length.
Question 1
Which of the following is classified as a technical safeguard?
| Cookies | ||
| Firewalls | ||
| Key escrow | ||
| Passwords |
4 points
Question 2
When referring to security threats, pretexting, sniffing, spoofing, and phishing are all examples of ____________ .
| unauthorized data disclosure | ||
| incorrect data modification | ||
| faulty services | ||
| loss of infrastructure |
4 points
Question 3
____________ is the term used to denote viruses, worms, and Trojan horses.
| Malware | ||
| Cookie | ||
| Firewall | ||
| Spam |
4 points
Question 4
____________ present the largest risk for an organization’s infrastructure loss.
| Employees | ||
| Natural disasters | ||
| Hackers | ||
| Competitors |
4 points
Question 5
A(n) ____________ is a computer program that senses when another computer is attempting to scan the disk or otherwise access a computer.
| intrusion detection system | ||
| keylogger | ||
| botnet | ||
| access control system |
Question 6
Explain how organizations should respond to security incidents. Provide an example to support your answer.
Your response should be at least 200 words in length.
Question 7
Define threat, vulnerability, safeguard, and target. Support your answer with examples.